We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, I would like to use a service as a building block for a package and realized that when I hid that service the package disappeared too.
I guess this is expected.
What I really want to do is to create a service that stretches over several dates. I am not to concerned about it being a package with a discount.
Is there an available option to do this?
Hello Jonas,
Apologies for the delayed answer. Unfortunately, this is not possible since the maximum duration of a service can be only 24h. A customer will be only able to select an appointment with a maximum duration of 24 hours (if configured). You may want to use Events for this use case, but please note that the events can't be added as a part of a package.
Kind Regards,
Stefan Petrov
[email protected]
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so here's a great feature: the hide service toggle could have two options .
1. hide service everywhere, including packages
2. hide service in front end, but allow to be used in packages
this would allow people to create a service with several dates that can't be sold separately.
In my case, mostly people can't book one session, they have to book 2 or more. But I have a couple of services that are one-time services and I would like to show them all in the same place/form.
thanks
Hello Jonas,
Great suggestion, but currently this option is applied to the front end. When hidden, it won't be available at all for booking. As you already know, you can suggest it on our suggestion page.
Kind Regards,
Stefan Petrov
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank's, as I expected. Have suggested it.
Hello Jonas,
We are glad to be able to assist you.
I will have this ticket closed.
Kind Regards,
Uros Jovanovic
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables