All my events under the events-tab in the backend are no longer visible. I also cannot create a new event. I can enter all the data in the event form but the event cannot be saved. The events that have already been planned can be selected in the notifications in the backend. The events that have already been planned are visible and bookable in the frontend calendar.
It looks like this could be an issue with the mixed roles.
You need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
All my events under the events-tab in the backend are no longer visible. I also cannot create a new event. I can enter all the data in the event form but the event cannot be saved. The events that have already been planned can be selected in the notifications in the backend. The events that have already been planned are visible and bookable in the frontend calendar.
Hello Mareike,
Thanks for reaching out to us.
It looks like this could be an issue with the mixed roles.
You need to have only one role per user only admin or only manager or only employee.
Every role has different permissions and if you combine them Amelia can not function properly.
You need to disconnect other roles from that user and that mail to create a separate user with separate mail for each role and make sure to purge the cache afterward.
Please, let me know if ti works when you check.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Stefan,
thanks for your quick reply. Your advice worked. I now can see the events and create new ones.
Have a good day.
Mareike