We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have the following situation: A client who has been with us for 2 years canceled and now we want to deliver all the appointments for all this time. I know that there is the possibility of exporting through Wordpress in the schedule, but as it has been a long time it is not loading.
How do I export my client's appointments to Excel otherwise?
Hello Rodolfo,
Thank you for reaching out to us.
Unfortunately, the only option to get concise information about the appointment is with the export button on the Amelia/Appointments page.
The other option would be to export it through the "wp_amelia_appointments" table in the database, but the data that would be shown would all be in IDs instead of actual words.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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