We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Our client uses the terms 'Private Booking' and 'Tours' instead of 'Appointments' and 'Events'.
You have previously suggested that changes like these are done using Loco Translate, however, I can see that there are a whopping 2,598 strings to be translated for the Amelia plugin.
How can I identify which localisations strings related to specific pages or shortcodes/widgets? For example, if I wanted to target the Attendees Dashboard widget.
Thanks,
Chris
Hello Chris,
Thank you for reaching out to us.
The only option for doing so is via Loco Translate and please note that each string is displayed several times all throughout the Amelia plugin. When you change a single string once, it will be changed everywhere in the plugin where that string is located.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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