Are there any chance to not record some email due to the access problem
since The shop's owner have email with access level of manager and she use this email to do the test order . This issue bring the access level of this email down to customer
All customers in Amelia are registered in Amelia's database. Only if you've enabled the "Automatically create Amelia Customer User" in Amelia's General settings will that email address be associated with an existing WordPress user.
We definitely do not recommend testing using email addresses of existing users, but if you must do that, please make sure that this option is disabled, and that all testing is conducted through the incognito mode.
Hi
Are there any chance to not record some email due to the access problem
since The shop's owner have email with access level of manager and she use this email to do the test order . This issue bring the access level of this email down to customer
Please kindly help advice
Hello there.
All customers in Amelia are registered in Amelia's database. Only if you've enabled the "Automatically create Amelia Customer User" in Amelia's General settings will that email address be associated with an existing WordPress user.
We definitely do not recommend testing using email addresses of existing users, but if you must do that, please make sure that this option is disabled, and that all testing is conducted through the incognito mode.
Kind Regards,
Aleksandar Vuković
[email protected]
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