Good morning. It is two days that the 2.0 step-by-step module does not work in the frontend, or rather it works, but the procedure to book an appointment starts from the extras when first should select the category, the service and then the extras. Finally, the reservation is wrong. How can I solve? I have an urgency because the customer works with this platform. Thank you!
Thanks for reaching out to us. The booking form will be displayed like this if you have only one service and extras enabled for that service. If there is only one service assigned and one employee, Amelia will skip the service selection step and show the date / time step for that service only. If extras enabled, then the extras will be visible prior to the date and time step. You need to have at least two services/categories in order to show the selection step first.
Good morning. It is two days that the 2.0 step-by-step module does not work in the frontend, or rather it works, but the procedure to book an appointment starts from the extras when first should select the category, the service and then the extras. Finally, the reservation is wrong. How can I solve? I have an urgency because the customer works with this platform. Thank you!
Attached files: Schermata 2024-05-28 alle 09.35.45.png
Hello Matteo,
Thanks for reaching out to us. The booking form will be displayed like this if you have only one service and extras enabled for that service. If there is only one service assigned and one employee, Amelia will skip the service selection step and show the date / time step for that service only. If extras enabled, then the extras will be visible prior to the date and time step. You need to have at least two services/categories in order to show the selection step first.
Kind Regards,
Stefan Petrov
[email protected]
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