We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I have a Memberpress account and part of my membership is providing free access to my activities that are bookable via Amelia. I assume the best way to do this is to supply my members with a code that they can book with. Is there any way to supply a code that doesn't expire? I've tested it as unlimited in the 'maximum usage per customer field' but it only seems to be valid for the amount of times set in the 'usage limit' field. Other than setting both fields to 1,000,000 is there another way? Or is there a better integration between Amelia and Memberpress? Many thanks, Fiona
Hello Fiona,
Thanks for reaching out to us. Unfortunatelly, Amelia doesn't have integration with any of the memberpress plugins, but the only way to configure the coupon expiration is to configure it in the coupon settings. We are not able to guarantee how or will it work since Amelia doesn't have integration with memberpress plugins.
Apologies for the inconvenience.
Kind Regards,
Stefan Petrov
[email protected]
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