We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am trying to use Amelia to book DJ gigs but if they are so many miles away from one of our locations then an extra fee needs to be applied. I would suggest the ability to add a certain dollar amount per so many miles further than the allowed area.
Example:
If you have one or multiple locations when someone books an appointment, you google api to see where the venue is from the closest location. If it is equal to or less than "set allowed mi from closest location" then no extra mile charge. If further away, then add how many miles multiply by mileage fee.
Hello MyWiseGuys,
Thanks for reaching out to us. That's a great suggestion, but, unfortunately, there is no such option with Amelia's built-in features, currently.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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