An employee has stopped appearing in the front end booking panel. Their profile is set to be visible, and when I look at the WP Amelia API call in the Network panel their profile is in the response payload.
All their other settings are exactly the same as what other Employees have.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
An employee has stopped appearing in the front end booking panel. Their profile is set to be visible, and when I look at the WP Amelia API call in the Network panel their profile is in the response payload.
All their other settings are exactly the same as what other Employees have.
Hello April,
Thanks for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
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