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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

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  Public Ticket #3654082
Setting working hours for employees
Closed

Comments

  • Charlene Bechard started the conversation
    May 24, 2024 at 7:48am

    I am trying to set up a new employee and their available hours start at 16:00 - 17:00. Our services are 45 minutes long. So ideally their session would be from 16:00-16:45. I set up the first two employees successfully but this one will only allow the working hours to be set to 16:30 which is not what we want. The dropdown does not allow me to choose the start time within the employees' time slot. I've checked the documentation and don't see anything addressing this. 

  •  893
    Stefan replied
    May 24, 2024 at 10:32am

    Hello Charlene Bechard,

    Thanks for reaching out to us. Let me explain how this works. Let say that you have a service with a duration of 45 minutes and your employee work hours are configured from 08 AM to 4PM. In this case, the timeslots would appear in format 8AM - 08:45AM, 08:45AM - 09:30AM and so on. Your employee will be able to "cover" the whole duration of service until the whole work hours are filled. If you wish to specifically configure the employee work hours in employee settings, you need to change the default timeslot step. By default, it is configured to 30 minutes, but you can change this in order to have lower increments when configuring the work hours. This can be found in General settings.

    Kind Regards, 

    Stefan Petrov
    [email protected]

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