hello, i keep trying to disable the add additional people pop up on my form but its not going away. i have it off but it still keeps popping up on the form. what should i do?
So, I can't find that under edit service and I looked everywhere. Is it possible that they moved it somewhere else or maybe its a new update. i dont see it under edit service. is you can double check and make sure its there or give me a step by step to get there and disable this option
Sure. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Thanks. It has been fixed. For some reason, it's not saved when you configure the maximum capacity to 1 and the option is still enabled. I've had to put the 2 to maximum capacity, disable the option and then revert back to 1. Not sure why this happened, but its working properly now.
hello, i keep trying to disable the add additional people pop up on my form but its not going away. i have it off but it still keeps popping up on the form. what should i do?
Hello tahanni,
Thanks for reaching out to us.
This option is coming from the service settings. As soon as you see the maximum capacity to 2, this option will be displayed
If you are using Events perhaps, this can be also disabled in Event settings
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
So, I can't find that under edit service and I looked everywhere. Is it possible that they moved it somewhere else or maybe its a new update. i dont see it under edit service. is you can double check and make sure its there or give me a step by step to get there and disable this option
Hello tahanni,
Sure. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello tahanni,
Thanks. It has been fixed. For some reason, it's not saved when you configure the maximum capacity to 1 and the option is still enabled. I've had to put the 2 to maximum capacity, disable the option and then revert back to 1. Not sure why this happened, but its working properly now.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables