Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
I HAVE PURCHASE YOUR PLUGIN,
BUT CANNOT DOWNLOAD PLUGIN,
CAN'T ENTER THE PURCHASE CODE INSIDE THE WORDPRESS TOO!!!
Attached files: Screenshot 2024-05-23 at 10.26.43 PM.png
Screenshot 2024-05-23 at 10.27.06 PM.png
Hello Dickson,
Thank you for reaching out to us.
I have sent you the latest version of the Amelia plugin via email.
Please install it, clear the cache and you will be able to activate the Amelia license with a purchase code.
Kind Regards,
Uros Jovanovic
[email protected]
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Hi ,
Thanks for sending us the file, I have received it via we-transfer,
after installing the plugin, we encounter an issues, where the Booking details, Such as Time, Date wasn't recorded in the Wordpress nor the plugin
how do we (website admin) & the customer know / cross check the date & time of such booking?
please keep us posted urgently
Thanks
Dickson
can we have the booking date & time selected shown in woo-comerce?
can we have the booking date & time selected shown in woo-comerce?
Attached files: WhatsApp Image 2024-05-24 at 10.11.33 AM.jpeg
hi....is there any updates about the message sent earlier?
Hello Dickson,
Thank you for the update on this.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
hi there, is there any updates about the issues ya?
Hello Dickson,
Thank you for the update on this.
Please test it out now and let me know if it works or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
Good Day!
No, it still doesnt work ya, I believe you can do the same testing from your side too,
Please see the attachment , the Booking date & time doesn't bring forward to Woo-Commerce Cart,
As the website admin, we can't see what's the date & time that user have booked, I dont think the plugin suppose to work this way ya
please look into our issues and resolve soonest as possible, it is really urgent
Thanks
Attached files: Screenshot 2024-05-28 at 8.28.59 PM.png
Screenshot 2024-05-28 at 8.28.48 PM.png
Hello again Dickson.
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/3655663/
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables