My website is configured (incorrectly) to UTC timezone and I want to change it to another timezone (UTC+1). However, when I change it, all existing amelia bookings change to one hour later. Is there a way to tackle this?
Thanks for reaching out to us. You should have the timezone configured to the nearest city in your timezone, not to UTC or similar. We recommend checking out this article regarding time zones - Time Zones with Amelia
I hope it helps, but of course, if you have additional questions, feel free to ask.
I should have the timezone configured to the nearest city but, as mentioned in my previous post, i don't.
I want to correct this but when i change to the nearest city, all the booked appointments are also changed (as per the article you mentioned):
Please note: If you hard-coded the time zone, and you have booked appointments, once you switch the time zone in WordPress to your city, it will adjust the times in Amelia's appointments to fit the time zone your city is currently in. This happens because (as mentioned above) the times are saved in UTC in the database, and it's adjusted in the plugin programmatically. So, if you have a hard-coded time zone set to UTC+1, and someone booked an appointment for 09:00, that time is saved as 08:00 in the database. When you change the time zone to your city (which is now in UTC+2), the appointment time will be adjusted to the time saved in the database 08:00 + 2:00, so the appointment time will switch to 10:00. The only solution, in this case, is to manually modify the appointment times, but it's the only way to make sure your time zone is properly configured, and that the future appointments will be saved and displayed correctly both for you and your customers on the front-end.
I need to wait for the next day light savings change (october) so that the site timezone matches my timezone to make this change!
Hi,
My website is configured (incorrectly) to UTC timezone and I want to change it to another timezone (UTC+1). However, when I change it, all existing amelia bookings change to one hour later. Is there a way to tackle this?
Thanks,
João
Hello Joao,
Thanks for reaching out to us. You should have the timezone configured to the nearest city in your timezone, not to UTC or similar. We recommend checking out this article regarding time zones - Time Zones with Amelia
I hope it helps, but of course, if you have additional questions, feel free to ask.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hi Stefan.
Thanks for the reply.
I should have the timezone configured to the nearest city but, as mentioned in my previous post, i don't.
I want to correct this but when i change to the nearest city, all the booked appointments are also changed (as per the article you mentioned):
Please note: If you hard-coded the time zone, and you have booked appointments, once you switch the time zone in WordPress to your city, it will adjust the times in Amelia's appointments to fit the time zone your city is currently in. This happens because (as mentioned above) the times are saved in UTC in the database, and it's adjusted in the plugin programmatically. So, if you have a hard-coded time zone set to UTC+1, and someone booked an appointment for 09:00, that time is saved as 08:00 in the database. When you change the time zone to your city (which is now in UTC+2), the appointment time will be adjusted to the time saved in the database 08:00 + 2:00, so the appointment time will switch to 10:00. The only solution, in this case, is to manually modify the appointment times, but it's the only way to make sure your time zone is properly configured, and that the future appointments will be saved and displayed correctly both for you and your customers on the front-end.
I need to wait for the next day light savings change (october) so that the site timezone matches my timezone to make this change!
Thanks for the help.
Hello Joao,
Apologies for the delayed answer. You can try and execute this query on a 'wp_amelia_customer_bookings' table:
Please note that this is not a workaround that we recommend, and it's advisable to make a backup before this changes.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables