We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am encountering an issue where wpDataTables is misinterpreting the decimal separator in your CSV file, leading to incorrect data representation in your WordPress table.
I have csv file with floating numbers using dots to separate decimal numbers like that: 184.40. Then when creating and adjusting a table in wpdatatables, if you select floating number type in a column and 2 decimal places, I end up with a number in table like: 1844.00 . Clearly ether I do not know how to get the plugin to recognize dots rather then comma in csv file or maybe you know how to help me with it so that numbers taken from csv file are correctly recognized.
Where to check the settings in wpDataTables to see if there is an option to set the decimal separator explicitly? If the plugin is set to expect a comma as a decimal separator, it will misinterpret dots, leading to the issue you described.
It must be an abvious issue however I am strugling to find settings for that.
I found similar ticket that refers to a solution here : https://tmsplugins.ticksy.com/ticket/3643956/
However seems there is no content under this link
Fixed it: "change the Number Format in the Main Plugin settings, save changes, then refresh your table and check it that fixes the issue"
Attached files: Screenshot from 2024-05-20 11-34-40.png
Thank you for letting us know that the issue was resolved, Kamil.
Please feel free to reach out to us if you have any further questions or concerns!
Kind Regards,
Aleksandar Vuković
[email protected]
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