We wish for customers to be able to reschedule their appointment but not have the ability to cancel the appointment. It seems the only way to provide them access to reschedule is via the Customer Panel but the customer panel also provides the option to cancel the appointment (it seems regardless of the services cancellation settings).
How can I deactivate (hide) this cancellation option on the customer panel?
Thanks for reaching out to us. Unfortunately, "cancel" and "reschedule" options are under the same user role option, so if you disable this option in user role settings, both of these options will be disabled in Customer Panel. Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
We wish for customers to be able to reschedule their appointment but not have the ability to cancel the appointment. It seems the only way to provide them access to reschedule is via the Customer Panel but the customer panel also provides the option to cancel the appointment (it seems regardless of the services cancellation settings).
How can I deactivate (hide) this cancellation option on the customer panel?
Hello Leanne,
Thanks for reaching out to us. Unfortunately, "cancel" and "reschedule" options are under the same user role option, so if you disable this option in user role settings, both of these options will be disabled in Customer Panel. Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables