We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I would like to create custom fields that the customer has to fill in during the order process. (address, zip code, city). I have been able to implement this so far. Now, however, the customer's data should also be saved, e.g. surname, first name, etc., so that the customer does not have to enter the data from the user-defined fields again during the next order process. How can I implement this? So far, only the surname, first name, etc. have been saved. However, the user-defined fields such as address, zip code and city have to be re-entered for each order process.
Kind regards
Beat Bieri
Translated with DeepL.com (free version)
Hello MacTable GmbH,
Thanks for reaching out to us. Unfortunately, each time a customer wants to book an appointment, he needs to fill in the custom fields, there is no option to save or "pre-populate" this information.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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