Bought the standard license, installed the Amelia plugin, navigated to activation settings, and the input box for the purchase code and the activate button are both disabled. The only thing I can click on there is the upgrade guide, which just shows me a screenshot of the same screen I was on and says put the product code there, except that I can't because it's disabled. So why is that disabled?
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Bought the standard license, installed the Amelia plugin, navigated to activation settings, and the input box for the purchase code and the activate button are both disabled. The only thing I can click on there is the upgrade guide, which just shows me a screenshot of the same screen I was on and says put the product code there, except that I can't because it's disabled. So why is that disabled?
Attached files: amelia activation error.png
Thank you, I missed the step of downloading the plugin from the TMS website that replaces the Lite plugin I had already installed in WordPress.
Hello again,
You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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