As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi, I would like to create a package for a client in the backend, but I can only see the services. Is this the expected behavior?
Also, the client has created a user, and I have changed that user to an amelia customer, but she does not show up when I try to search her name in the customer field for a new appointment.
Attached files: Skärmbild 2024-05-16 193917.png
Skärmbild 2024-05-16 193836.png
here's the [email protected]
Hello Jonas,
Thanks. It has been sent to this email. Make sure that you reinstall the license and we can continue to troubleshoot. Hopefully, you should be able to see the packages option.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Sorry, I might have been a bit vague.
What I want to do is to create a Package sales in the back end.
But there is no packages here.
That's what I want to do.
Is this possible?
// jonas
Hello Jonas,
All packages can be managed only in the separate section called "Packages". Since this is a separate feature, it has been added as a separate tab / section. Here you add new packages, add services etc. Unfortunatelly, there are no other ways of managing them.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I get that, I have several packages.
I would like to add a package reservation in the back end, just like I can add a service reservation in the back end.
Hello Jonas,
You would need to create a package first by going to "Add Package" and then you need to click on "Manage packages". In this section, you can book a package for a certain customer (make a reservation)
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Opening this again. So I booked a package. How do I change it from pending to something else so that the client can book their slots in the front end?
I can't even log in myself (admin) on the front end