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  Public Ticket #3649065
Event Ticket Quantity
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Comments

  • Tom started the conversation

    I am looking to use Amelia in combination with WooCommerce PDF Vouchers.

    When multiple tickets for an event are brought, they are not added as a quantity in WooCommerce. It just says in the item description: Tickets: 2 x [Ticket Type]

    Rather than [Ticket Type] and then adjusting the WC Quantity Column: [2]

    How would I configure the Amelia plugin when using it with WooCommerce to instead of adding a line item to basket quantity 1 with a total price, but to add a line item to basket with the item price and set the qty based on the quantity? 

    As not taking the quantity from Amelia and updating the basket with this quantity is causing issues with voucher redemption. 

  •  1,562
    Marko replied

    Hello there,

    Thank you for reaching out to us.

    We can not say or guarantee that Amelia will work with any WooCommerce add-on. It is designed to work only for accepting payments. What you want is not possible to achieve as such at this time. The best we can offer you is that you set in the metadata field this

    2809054904.png

     This is the best you can achieve at this time as far as we know. Hoppe this helps in case it does not we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritization of feature development is greatly influenced by the number of customer requests received. By participating and expressing your support, you contribute significantly to the potential expedited implementation of this feature.

    Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

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  • Tom replied

    Why doesn't the plugin use the Quantity with WooCommerce?

  •  1,562
    Marko replied


    Hello again,

    This is one booking, not 2 bookings and in that one booking you can see that 2 tickets are bought and in Amelia 2 tickets will be deducted. This is how integration works. 

    If you already have our licenses, please write to us in the Amelia category not in pre purchase category. The reason we ask you to do this is that there has been a lot of abuse. 

    Because if the license has expired and the subscription has not been renewed, these users do not have access to our support, the same applies to licenses that are purchased through Envato. Licenses purchased through Envato have access to our support for only 6 months when that time period has to elapse they have to contract Envato to extend the time for support.

    We hope you understand.

    We wish you all the best and hope you have a wonderful day ahead. 

    Kind Regards, 

    Marko Davidovic
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables