Hi, I am renting the courts for beach volleyball, but when a customer makes an appointment for like 1 hour and 30 minutes at 9:00, as seen in the attachment, then another customer tries to make an appointment for 1 hour, the spot for 9:30 and 10:00 dissappears. Also the spot doesnt seem available for other service at all. Could you please tell me why? Is it ok for them to overlap, since I have 2 inside courts and 3 outside courts, so the different services can overlap as well as different times, if it is in courts capacity. Am I setting up something wrong? I dont want to create 5 different services, I just want 2 with some capacities. Is it possible or do I have to switch to something like BookingPress?
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Hi, I am renting the courts for beach volleyball, but when a customer makes an appointment for like 1 hour and 30 minutes at 9:00, as seen in the attachment, then another customer tries to make an appointment for 1 hour, the spot for 9:30 and 10:00 dissappears. Also the spot doesnt seem available for other service at all. Could you please tell me why? Is it ok for them to overlap, since I have 2 inside courts and 3 outside courts, so the different services can overlap as well as different times, if it is in courts capacity. Am I setting up something wrong? I dont want to create 5 different services, I just want 2 with some capacities. Is it possible or do I have to switch to something like BookingPress?
Thank you very much
Attached files: Snímek obrazovky 2024-05-16 144856.png
Snímek obrazovky 2024-05-16 144942.png
Hello Petr,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Also it overlaps the opening hours, do I have to setup something differently?
Hello Petr,
Thank you for the update on this and for your patience.
We have noted this issue and it will be resolved in the next Amelia update.
Please let me know if that works for you or not.
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Uroš, thank you very much. Could you please tell me the date of the new update? And will it be automatic or do I have to update manually?
Thank you for your support
Hello Petr,
Here is how to update the Amelia plugin to a new version.
Updating the plugin to the latest version
It will be released in the next 2-3 weeks as there is no exact timetable.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables