We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
These two questions are related - I hope they make sense?
Is it possible to edit or remove the standard 'There are no Events' message panel? I'd like to just show a simple text line on its own without the white panel and without the '0 Events Available' message. Or not show anything unless an event is published.
Tags - Is it possible to set up tags prior to events? This is so I can set up all course pages to display events filtered by the course tag, even though no event has happened yet. This will make it easier for the instructors to add new events without having to edit the wordpress (divi) pages. If this is possible, then it would be better not to display the 'There are no Events panel' on each course page before events are added, which is the reason for my first question.
I hope you can assist.
Thank you!
Richard
Attached files: wpamelia-no-events-meesage.jpg
Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. Perhaps this can string can be changed via Poedit so you can try this and see if it helps.
Words can be changed using POEDIT very easily.
If you want to use POEDIT then this is an instruction:
1. Download the Amelia plugin from CodeCanyon and save the .zip file on your computer.
2. Unzip the downloaded .zip file.
3. You need to download and install POEDIT.
4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.
5. Translate all the strings that are not translated
6. Save the translation.
7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.
This is an example of the French language, but you will choose yours.
Hope this helps.
As for tags, yes, you can set tag for events and place that on a page and then you can create new event add this tag to event refresh the page and new events with new tag will appear on that page.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
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