As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased the pro version but when I attempt to download it I receive an error stating
Error:
You are not allowed to Download File.
Hello Bill.
Thank you for reaching out to us.
This issue is most likely related to the browser extensions or some security limitations imposed on your browser's user profile.
Please try logging into the store from an Incognito (private) session, or try using a browser you don't generally use.
If that doesn't help, please let me know and I'll send you the link to download the license in a private response.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables