We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am making a demo to show to a customer and buy the standar version if he is pleased with the result but i have three problems..
First the 2.0 booking widget, is very small and i can find any option to resize it, is it possible??
If the service name is to big it is not showing, it place dots, is there any option to wrap text bellow, i think it would be much better.
Lastly is there an option to show the duration of the service because it is time sensitive, for an exmple the same service can be provided with in 3 duration 45min , 60min and 90min, if the time is not showing how the customere can understand what is he booking and paying?
Thank you, i am waiting for your reply!
Attached files: Screenshot 2024-05-15 at 04.11.10.png
Hello Lefteris Tol,
Thanks for reaching out to us. By default, size options such as height and width can't be changed in options, but it can be edited with CSS code, such as service name.
There is no option to show the duration of service on the first step, only the service name is currently displayed.
Please feel free to search through our feature suggestion page, to see if someone may have already suggested this feature. If you can't see it, feel free to add your suggestion there, and as more people vote, the feature will move higher on the priority list.
You can certainly follow our changeLog page if you'd like, where we state any changes/new features/bug fixes during updates and our newsletter, so you're informed about new features, bug fixes, freebies, etc.
Kind Regards,
Stefan Petrov
[email protected]
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