As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello i just upgraded from standard to pro, but i can t use pro features they look locked in my wp dashboard. I tried to reactivate with the new key and also the manual upgrade, nothing has worked. Do you have any idea why it doesn t let me use pro features even though i have pro version?