I can't see some shortcodes (on the front) that I add in a new block. I can see the old ones (those with the red “outdated soon” annotation), but the others don't appear on the front (a blank appears).
To clarify, in the attached screenshot, the following plugins don't seem to be working: the first 2 in the first line and the first in the last line. All those with the red indication, as well as the employee and customer panels, work.
Could you please explain why the plugins don't appear on the front? Looking forward to hearing from you with a solution, I wish you a good day and thank you in advance.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Hello,
I can't see some shortcodes (on the front) that I add in a new block. I can see the old ones (those with the red “outdated soon” annotation), but the others don't appear on the front (a blank appears).
To clarify, in the attached screenshot, the following plugins don't seem to be working: the first 2 in the first line and the first in the last line. All those with the red indication, as well as the employee and customer panels, work.
Could you please explain why the plugins don't appear on the front?
Looking forward to hearing from you with a solution, I wish you a good day and thank you in advance.
Best regards,
Elsa
Attached files: Ticket amelia .pdf
Hello Elsa,
Thanks for reaching out to us.
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for our plugin, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Please, let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Stefan,
Thanks for your quick feedback, I did deactivate a plugin and the shortcode worked.
Have a nice day.
Hello Elsa,
Great stuff! Thanks for the feedback.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables