We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello.
Two bugs in Amelia events :
1) There's no possibility to change the blue left small zone in the amelia events list (change the main color doesn't affect it)
2) We have events set to start at 9am and it shows the start at 11am
Attached files: Capture d’écran 2024-05-13 à 14.52.30.png
Okay, understood what's about the left zone, it is the color that can be set for each event.
But didn't find why the hours are not good
Hello Laurent,
Thanks for reaching out to us. The color for each event can be changed in Event settings, by going to Customize, and changing the color there
Regarding the time configured, there is an option named "show timeslots in client timezone". If this is enabled, the time will be displayed according to the client timezone. If disable, it will always show the same time as configured in event settings. It is also a good practice to have configured the timezone settings to nearest city in your timezone. In this way, you are avoiding the UTC time changing (summer and winter calculation).
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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