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Hola, mi cliente registro una cita con horario de las 8pm hora Australia/Sydney .
sin embargo cuando ingresa a su panel de cliente en otro día diferente su horario de su cita cambia a las 10am.
Por favor agradecería me indique de que manera puedo solucionar ese tema ya que todos mis clientes están teniendo el mismo problema, sus horarios no cuadran con los horarios que ellos planificaron.
Nota1: Todo estaba bien, ya voy como 8 meses sin problemas con Amelia y ahora salta este problema que es Grave para mi ya que me descuadra todas las citas programadas.
Nota2: Hice prueba y encontré que cuando cambia de Australia/Sydney a otro estado con el mismo horario como por ejemplo Australia/Brisbane el horario regresa a la normalidad, pero eso no puede pasar ya que cuando cierran y vuelven a entrar regresa el error y tienen que otra vez hacer lo mismo y es incomodo.
le envio captura de pantalla.
Attached files: WhatsApp Image 2024-05-12 at 7.06.13 PM.jpeg
WhatsApp Image 2024-05-12 at 7.12.54 PM.jpeg
Hello Alan,
Thanks for reaching out to us. This has been fixed with the latest update of Amelia 7.5.1. Please note that there is an option in General settings named "show time slots in customer timezone". If this is enabled, the time that is displayed in customer panel will be according to the client timezone. If disabled, if will show the same time that is in your backend. If you haven't already, we highly recommend updating to 7.5.1 version.
Kind Regards,
Stefan Petrov
[email protected]
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