We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Its allowing us to move appts to days and times employees are booked off
Example
Nicole W works in brentwood tuesday to saturday
she was booked off today 11/05/2024 but it allowed appointments to be booked in for her
Hello there,
Thank you for reaching out to us.
We would need more information and screenshots. This is not possible to achieve in Amelia.
Did you did this on the backend? If you did this on the backend then please check in role settings if the allow admin to book at any time is available.
If this happened on front end then please check your employee work hours and days off and special days and send us screenshots for each option.
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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