Hello RTLDigitalMedia,

Thanks for reaching out to us.

Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

Hello RTLDigitalMedia,

Thanks for the access. Apparently, the product has been created and assigned in service settings. This "appointment" product is the product that Amelia creates during integration, but it's not visible in shop/cart. It only serves as a connection.

You can increase the buffer time before or after in service settings if you want to make a buffer between the appointment times. You can configure this for each service separately.

To configure the google meet, you would need to place the placeholder for google meet in the notifications templates, so each time there is a booking, the google meet link will be rendered. You can find more information on this link.

Hello RTLDigitalMedia,

When creating a service, in duration settings you can enable the option "bringing someone with you". If this is enabled, your customers will have a choice to choose if they want the other people to come with them. 

There is this option "The price will multiply by the number of people", if this is enabled, the pricing will be increased for each additional customer.

I hope it helps.

Hello RTLDigitalMedia,

Make sure that the booking is assigned to the same employee who has the Google Calendar connected. Also, you can increase the "maximum number of events" in Google Calendar settings. Go to settings / integration / Google Calendar and the scroll to the bottom where you can find this option 

Make sure that this number is increased to a higher one and it should affect the number of events displayed on the Google Calendar. (just to note, you need to enable the "remove google calendar busy slots" option first)

Hello RTLDigitalMedia,

Please refer to this article where we have explained step by step on how to fix this issue.

Google Calendar - Redirect URI Mismatch (error 400)

Hello RTLDigitalMedia,

This is the other type of issue, but we have a solution for that, as well. Please refer to this article - "Unable to connect to Google Calendar" error in Employee's Profile