I have an issue where users that register to an event don't actually appear as event attendees
There is an event that costs 33 ILS
in the woocommerce orders I see 3 purchases of the event.
but the event itself only registered 1 person.
why is that?
and also I think the webhook I set is not working.
PS. i am going to update them manually for my client now so she won't be mad about it. i made some screenshots to prove it tho but forgot to upload and now there is no option to
You can send us new reply and upload the screenshots also we would need 100% WooCommerce coupon to test this and temporary admin credentials to log in and take a look Just click on private reply so that only we can see the data that you are sending us.
We will look at this issue on this ticket my colleague will look at the other issues as soon s your ticket pops up. We will keep tickets and issues separate.
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Thats actually not true, they fixed it on another ticket but did not explain what they did.
the issue was that the system was not able to add an amelia customer while there was an existing Wordpress user for the customer that made the booking.
Hello there,
I have an issue where users that register to an event don't actually appear as event attendees
There is an event that costs 33 ILS
in the woocommerce orders I see 3 purchases of the event.
but the event itself only registered 1 person.
why is that?
and also I think the webhook I set is not working.
PS. i am going to update them manually for my client now so she won't be mad about it.
i made some screenshots to prove it tho but forgot to upload and now there is no option to
Hello there,
Thank you for reaching out to us.
You can send us new reply and upload the screenshots also we would need 100% WooCommerce coupon to test this and temporary admin credentials to log in and take a look Just click on private reply so that only we can see the data that you are sending us.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
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Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
We will look at this issue on this ticket my colleague will look at the other issues as soon s your ticket pops up. We will keep tickets and issues separate.
We will take a look at this now and as soon as we have more information we will contact you again on this ticket.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again,
I can not know if this is the reason why it is fixed or not but we are glad to hear that this is working now.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
Rate my support
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello, what was the solution? I have the same problem... the Customer registers for the event and does not enter the participant list
Hello Leonardo,
Thank you for reaching out to us.
The issue was simply resolved as we just tested it and it worked just fine.
Can you please create a separate ticket and we will assist you with this?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thats actually not true, they fixed it on another ticket but did not explain what they did.
the issue was that the system was not able to add an amelia customer while there was an existing Wordpress user for the customer that made the booking.
Hello Leonardo,
We will go through this on your separate ticket.
I appreciate your patience.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables