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  Public Ticket #3643260
Update
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  • JR MACHADO ASSESSORIA LTDA started the conversation
    I can't activate the plugin update, it says I've already exceeded the domains.
    How do I update pluning?

  •  1,767
    Miloš replied


    Hello,

    - If you need to switch domains at any time;

    You can either log in the 'old domain's'  website WP-Admin, go to our Plugin settings/Activation, and hit "deactivate" button there;

    And go to the new site, log in our Plugin there, in the Activation settings just paste your Purchase Code, and the licence will be switched to that domain.

    -

    Or, if you don't have access to log in the 'old site', you can deactivate the domain through your Store Account like this :

     In our store you can go to "My Licenses" and click on the "Manage Domains" button:

    8694120960.png

    From there, you will be able to deactivate the old domain (while it's still active), and then simply activate the new domain in wpDataTables settings/Activation, once you move the site.


    Let me know if that works.


    But here are also the manual steps how you can update your Plugin :

    in regards to updating your plugin, the most important step is to check this option;

    In the main plugin settings/'Prevent deleting tables in database'.

    1739655861.png

    When you have that enabled, it means that all your tables, settings and charts will remain safe in your WordPress Database, so you can safely update the plugin.

    If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you need to deactivate the plugin first in order to see the update offered, so please try that.

    If that doesn't work, try going through Dashboard/Updates. See if you can update the plugin through there, and if that doesn't work either, you can follow the manual update procedures from this Guide :

    Updating the plugin to the latest version

    Let me know how it goes.smile.png


    Kind Regards, 

    Miloš Jovanović
    [email protected]

    Rate my support

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