We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We have a requirement where customers wanting to book IV Therapy's have to see a physician for a Wellness Check prior to booking those services. Then they want to require the customers have another Wellness Check every 6 months thereafter. Is this possible within Amelia? I didn't think so but would love your insight on how to handle this? I told them use the medical tracking to make sure they have the appointment and to notify when a renewal is forthcoming but if you have any options for this it would be grand.
Hello Arnold,
Thanks for reaching out to us. There is a recurring appointment option that you can enable for a certain service. While this option is not mandatory, it could be useful in this case, since a customer can choose if he want to have recurring appointments and thus he can book these appointments in advance (i.e every 6 months). The Wellness Check should also be a service, something like a pre-check, which you can configure to be free, but for the other services you can configure a recurring option. You can find more information on this link.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This sounds like it may work. Thank you!
You are welcome, Troy.
Feel free to test it out and let me know if you have any other questions or issues.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables