As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
How can I update my TMS account email? Specifically the email I use to login to TMS Plugins website? My old email will be no longer in use soon.
Hello Emily,
Thanks for reaching out to us.
The owner of the license needs to send us an email to [email protected] from the email which was used during the purchase of the plugin.
The content should be that he/she agrees the ownership be transferred and indicates to which email we should change it.
When we see that email, we will make the transfer of the email address and we will reply to the email to notify the change.
Kind Regards,
Stefan Petrov
[email protected]
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