You started the conversation5 days ago on Thursday at 9:06pm

Hello, how are you? 

I need help!

I've gone through all the documentation and I'm in the final stages of completing a website I developed using the Amelia plugin. I'm really enjoying getting to know and put into practice everything I've read. However, I'm encountering two major issues as I wrap up my first project with Amelia. Could you please assist me?

1. WhatsApp notifications have suddenly stopped working. Unfortunately, I don't have much more information to provide as that's essentially the extent of the issue. I tested some notifications, both as trials and real ones, and everything was working fine. However, now when I attempt to send a test message, an error occurs, and when a purchase is completed, the appropriate notifications aren't being sent. I can still send test messages via the Meta developer panel (the 'Hello World' test).
2. I'm facing problems with payments. I conducted several tests with the Stripe plugin (in test mode, obviously), and everything seems to be working perfectly. However, I need to offer PIX payment (the most common method here in Brazil), and when I use plugins for this, the appointments don't appear in the Amelia panel. The order status changes to processing or completed, but this isn't reflected in the Amelia panel; the time slot doesn't appear at all, neither as confirmed nor pending. I've tested with several payment plugins available in Brazil, but the only one that worked was Stripe, which doesn't offer PIX payment. I believe the necessary configurations are set up in the payment options within the WooCommerce settings.

Your assistance in resolving these issues would be greatly appreciated. Thank you for your attention. ps: If necessary, I can provide the login and password to access the WordPress administrative panel of the website