We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
Thank you for an awesome booking system!
I have recently started offering remote counceling and healing while at the same time offering other consultations in the clinic. (I am the only employee)
So I would like the calendar to be open for booking on both "online" and "in clinic" (the "place" needs to be shown) until I am booked with either one of them.
(I could manage the "place" by adding it to the name of the consultation, but it would in more cases be a very long name and I also would like the "place" to be in the text in the email notifications for consultations and events)
Until now I have only managed to do so by creating 2 employees (which then is timeconsuming because I have to make an appointment for the other employee to block the time for booking the other type of consultations.
What I also would love is to set different (extra working hours) for the online consultation, for example like this:
* Clinicwork 10 am to 7 pm
* Onlinework 11 am to 9 pm
So the hours would sometimes be overlapping.
I have looked at the employee-settings and I see that it is only possible to allocate to one workplace, while
I have tried to set special days for the online service, but it then overrules everything else and I can't make "overlaps".
Maybe I am missing a really obvious way to handle this, but I haven't figured it out yet ;)
Do you have any advice/option how to make this work?
Thank you in advance for the great service you always provide :)
Regards Henriette
I figured it out on my own (and found inspiration in earlier tickets ;) )
(I couldn't delete my ticket - but you can do if you want to :) )
Hello Henriette,
Glad to hear that you found the solution.
I will have this ticket closed now.
Kind Regards,
Uros Jovanovic
[email protected]
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