We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Clients of the site I work on cannot find the correct time in the customer panel (New version).
Wordpress time zones are fine because it is the correct time that appears on the events list.
Concerning confirmation emails, reminders and others, that works too, the time is good.
On the customer panel I noticed that the times were based on the default universal time zone and not the local time zone.
And even if I make manual time zone entry available in the customer panel and the client chooses the local time zone, there is still this difference between the universal time zone and the local time zone.
If it helps, I don't need a time zone other than the local time zone because customers booking only come from the surrounding area.
Is this problem known?
Can you help me ?
Thanks in advance.
Hello everyone.
I just updated the extension and the problem was resolved.
Hello Kaperski,
Glad to hear that hte issue has been resolved.
I will have this ticket closed now.
Kind Regards,
Uros Jovanovic
[email protected]
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