We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi Support,
Is all the requirements possible in your app?
1) Have a waitlist system and for customers to receive automated email once they request to be on the waitlist.
2) Able to reschedule and choose an available slot.
3) Customers can book a 1 on 1 class or a group class package.
4) Group classes will be open till it hits the max quota.
Thanks
Hello Mayank,
Thank you for reaching out to us.
1. This will be implemented in the future, but there is no ETA on when it will be implemented.
2. Yes, this is possible.
3. This is also possible, and it's based on the capacity of a service.
4. There is a maximum capacity for each service and the time slot will be open until l the maximum capacity is reached.
Please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
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