There seems to be an issue where we can't use coupon codes on our site. I've checked the back end and the code isn't expired, it's valid on the event I was testing, by all means it looks set up as I would normally.
When I try to use the code and click 'add' nothing happens. There isn't a pop up and the discount doesn't apply.
Please check if that events is added in the list we can see that you have 18 events and also please provide us URL of the page so that we can test this.
There seems to be an issue where we can't use coupon codes on our site. I've checked the back end and the code isn't expired, it's valid on the event I was testing, by all means it looks set up as I would normally.
When I try to use the code and click 'add' nothing happens. There isn't a pop up and the discount doesn't apply.
Attached files: bandicam 2024-05-06 10-57-34-723.png
bandicam 2024-05-06 10-56-53-787.png
bandicam 2024-05-06 10-56-58-295.png
Hello there,
Thank you for reaching out to us.
Please check if that events is added in the list we can see that you have 18 events and also please provide us URL of the page so that we can test this.
Looking forward to your reply.
Kind Regards,
Marko Davidovic
[email protected]
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