We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
in amelia i am having problems getting my service placeholder to work properly when the test email is sent. im not sure what happened because it was at one point working perfectly. if I deleted the service and recreated it would that possible fix the placeholder issues? i have also tried to configure the placeholder myself and have not had any success so far.
Attached files: notifcation in amelia.png
result screen shot.png
Hello Desmond,
Thank you for reaching out to us.
This is how it works with the test email in Amelia, can yu please let me know if the same occurs with the real email when the booking happens?
Looking forward to your reply.
Kind Regards,
Uros Jovanovic
[email protected]
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