There is couple of areas I would like to raise if that's okay.
1 - Bug - There is a misalignment when trying to exit this lighting box, it's high and right of the "X" to close. This is very annoying especially on mobile devices. Please see screen grab to help locate, other boxes seem to be fine just this initial box on events. Could you please correct this?
2 - Filter Button - A good button, but please can there be an option in customisation of the events booking form to show all filter functions without hiding them initially.
3 - Short code - I only use this plug in for "Events" for classroom courses. I really need to be able to limit the vast amount of courses offered by location in the short code and not by the use of the "Filter button" which automatically hides filtering functions by default anyway- Ref No.2. I believe this can be done for the catalog or step but not events.
4 - Tags - Tags are great function and I wouldn't be able to use this plug in effectively without them. However, due to lack of short code restricting the events to locations see Ref No.3. I have to duplicate tags and add a location to display courses only set events I want. This looks shabby and unprofessional in search filtering, it can also create confusion. Can we somehow create a catalogue to improve or sub tags to further help organise vast amounts of different courses which are different in there own way, but fall under a set categories.
5 - Dates - The dates on in the list format are okay but not great, this is the 2nd most important initial information for someone to look at and make a decision.
a) Can we have the option to change this to a numbered format such as 03-05-2024 (DD-MM-YY).
b) Displaying the full event duration including the stating Start date & End date, if multiple days. Personally, the start time isn't really that important information to be displayed on front cover and can be found in the further details section.
c) Can we make the dates bigger, bolder more visible.
I hope this all makes sense and to hear back soon.
Apologies, our policy is to have one ticket per topic since, in that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Since you have a couple of requests / possible bugs / issues in this one ticket, i would kindly ask you to open a new ticket for each subject, so we can double-check and investigate appropriately.
Hi,
There is couple of areas I would like to raise if that's okay.
1 - Bug - There is a misalignment when trying to exit this lighting box, it's high and right of the "X" to close. This is very annoying especially on mobile devices. Please see screen grab to help locate, other boxes seem to be fine just this initial box on events. Could you please correct this?
2 - Filter Button - A good button, but please can there be an option in customisation of the events booking form to show all filter functions without hiding them initially.
3 - Short code - I only use this plug in for "Events" for classroom courses. I really need to be able to limit the vast amount of courses offered by location in the short code and not by the use of the "Filter button" which automatically hides filtering functions by default anyway- Ref No.2. I believe this can be done for the catalog or step but not events.
4 - Tags - Tags are great function and I wouldn't be able to use this plug in effectively without them. However, due to lack of short code restricting the events to locations see Ref No.3. I have to duplicate tags and add a location to display courses only set events I want. This looks shabby and unprofessional in search filtering, it can also create confusion. Can we somehow create a catalogue to improve or sub tags to further help organise vast amounts of different courses which are different in there own way, but fall under a set categories.
5 - Dates - The dates on in the list format are okay but not great, this is the 2nd most important initial information for someone to look at and make a decision.
a) Can we have the option to change this to a numbered format such as 03-05-2024 (DD-MM-YY).
b) Displaying the full event duration including the stating Start date & End date, if multiple days. Personally, the start time isn't really that important information to be displayed on front cover and can be found in the further details section.
c) Can we make the dates bigger, bolder more visible.
I hope this all makes sense and to hear back soon.
Kind Regards
Tom
Attached files: amelia x bug.png
Hi Tom,
Thanks for reaching out to us.
Apologies, our policy is to have one ticket per topic since, in that way, issues and questions that are related to different subjects will be in separate tickets so other customers or our support agents can find them easily.
Since you have a couple of requests / possible bugs / issues in this one ticket, i would kindly ask you to open a new ticket for each subject, so we can double-check and investigate appropriately.
Thank you for understanding.
Kind Regards,
Stefan Petrov
[email protected]
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