We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I am creating event bookings in Amelia using the API.
My goal is to ensure the customers who get created in Amelia via this API call also receive regular event confirmation and reminder emails.
For this purpose, I am setting the runInstantPostBookingActions parameter to true based on the documentation here:
https://wpamelia.com/amelia-api-bookings/#1695644034330-da236a74-9231
This indeed triggers the confirmation email.
However, do I need to do anything else to ensure the customer receives an "Event Next Day" reminder that I have enabled in Amelia?
To sum up, while I am creating a booking via API, I want Amelia to behave in the same way as if the booking was placed on the website itself, and send confirmation & reminder emails as configured in the Notifications area.
Hello Peter,
Thank you for reaching out to us.
I have passed this questions to our developers and we will provide you with an update as soon as we have one.
Thank you for your patience.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Peter,
You should also set 'notifyParticipants' as true, which is a required parameter is the /bookings call and make sure that the event has 'Notify the attendee(s)' checked
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Uros!