We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Error: When exporting event participants from Amélia to google contacts, using the attached excel file, cvs format. Some items do not load and remain in the note. The address disappears when you try to edit it. See screenshot and must be entered again.
Chyba: Při exportu účastníků akce z Amélie do google contacts, za použití přiloženého souboru excel, formát cvs. Se některé položky nenačtou a zústanou v poznámce. Adresa při pokusu o úpravu zmizí. Viz obrázek obrazovky a musí se znovu zadat.
Attached files: Kurz_pro_začátečníky_odpolední_2024-05-19_15-00.csv
Snímek obrazovky 2024-05-01 223329.jpg
Snímek obrazovky 2024-05-01 223616.jpg
Snímek obrazovky 2024-05-01 224445.jpg
Hello Jiří,
Thank you for reaching out to us.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Uros Jovanovic
[email protected]
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CVS soubor má chybně generované pole pro import do google kontaktů
The CVS file has an incorrectly generated field for importing into google contacts
Hello Jiří,
Please note that we have noted this issue with CSV and passed it to our developers to have it resolved for future updates.
In the meantime, please let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables