We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Will all the existing bookings stay in tact if I change my Client ID and Client Secret?
1. I have my google workspace. [email protected] if i change the client id and client secret to the client id and secret of my new workspace - will it cause any issue with the existing bookings?
2. If it all goes well and links to my workspace - is it fine that my employees have their own private gmail accounts that are not on workspace? - they have their own personal gmails that are linked to the profiles
Attached files: amelia google calendar client id.png
Hello Robert,
Thank you for reaching out to us and for your patience.
1. This should not cause such an issue as the connection with the Google Calendar will remain if it's configured properly on the first try (so that the calendars do not get disconnected).
2. Yes, is it fine as employees will be able to connect to their own Google accounts once the Google Calendar integration has been configured.
Pleas let me know if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
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