As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
also, notifications are not being sent so they are not even getting payment link...
Hello Beverlee,
Thanks for reaching out to us. Unfortunately, when booking manually an appointment for a customer in the backend, its automatically configured to "on-site" payment method. You can put a payment link in the notification template (that is sent once the appointment is booked) on which, a customer can pay for an appointment. You can find more information regarding payment link on this link.
Regarding the notifications, in most cases, this issue is happening because of the wrong configuration. For mail settings, we recommend using the SMTP protocol since it's the most convenient and proven way of sending emails. Please find more information on this link.
Of course, for any additional questions, feel free to reach out to us and we will kindly assist.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables