We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
When viewing the Amelia appointments page on the back-end of our WordPress site, I'd like to be able to filter all appointments on their "pending" Status, not just the ones within the selected date range, as this currently only shows pending appointments for that week.
Is there a way to change the default date range that is shown on this page? Right now it's set by default to show only the appointments in this current week. So when we filter on "Status", it only shows the pending appointments from this week. However, I'd like it to show all pending appointments for the coming year, given that our customers are able to book appointments a year in advance.
I know that I can change the date range manually each time to show the entire year, but I'd like to avoid that manual click and have it shown for the entire year by default. Is this possible?
Hello Lars,
Thank you for reaching out to us.
Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/
We carefully follow suggestions from our customers and the more votes the feature gets, the more priority we put on implementing that feature in one of the future updates.
Kind Regards,
Uros Jovanovic
[email protected]
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