We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi I would like to know if it is possible that I set the system so that bookings can only be made one after the other. So if the booking period is from 9:00 a.m. to 3:00 p.m. and a booking is 1 hour, then the booking calendar only shows 9:00 a.m. and when this slot is booked the 10:00 slot becomes available.
Hello Christian,
Thanks for reaching out to us.
Something similar is already configured in Amelia, but it depends on the configuration. Let say that you have an employee with the work hours configured from 9AM to 3PM. In this case, on the booking form, you will see timeslots like 09:10, 10:11, 11:12, but only if the service duration is 1h long. So this is coming from the combination of service duration and employee work hours. If the 9AM timeslot is booked, the next available will be 10AM, but also the other timeslots will be available, as well (depending if they are booked or not already). The way to display only one timeslot is to configure the service duration and employee work hours, but in this case, only one timeslot will be available for booking.
I hope i cleared a bit.
Kind Regards,
Stefan Petrov
[email protected]
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