Hi Stacy,

Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

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Can you please check are you seeing some error in the browser's developer console when you try to load the table?

If I understand, the issue is the same as on the new ticket you opened, you just added there that this Manual Table, which you created by importing from an Excel file;

and it was working before you made Theme and other Plugin updates, right?

If you can please open the developer console of your Browser ( on Chrome the hotkey is F12);

now keep the Network Tab open and load the Page with your Table;

Theck can you see some red text error in the Network Tab of the console?

If so, please tell me what is the error number, such as 403/500 etc; then click in the "Preview" tab;

and see if that reveals more details about that error?

If this does not help, we can remote in to check everything for you.

Please provide me a WP-admin (administrator) user for your website where this happens ( or make a new one for my Email [email protected];

as well as FTP credentials and access to the database ( either link with credentials for PHPmyAdmin, or access to Hosting Panel);

so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

And point me to the table ID, please.

Thank you.