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  Public Ticket #3637142
Error after installing Master Data
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  • Christopher Ross started the conversation

    Hello.

    I am on the latest version of WPDataTables, and just purchased & installed MasterDetail. I selected the checkbox to turn it on, but no other changes made. However, I'm now getting this error when I Save Changes.

    Duplicate entry '0' for key 'id'

  • Christopher Ross replied

    Update: I disabled the add-in, and now my table isn't loading. I am just getting a spinning wheel.

  • Christopher Ross replied

    Update: Ok, I found that changing the column position after enabling MasterDetail is not a good idea. That is what caused the hang. I had to 1) disable MasterDetail, and 2) delete the offending column. I then went back and, instead of displaying the pop-up via Link (which created the column) changed it to On Click. No error message now.

  •  1,846
    Miloš replied

    Hi Christopher,

    Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to your concern and your patience is highly appreciated.

    -

    Can you confirm if you are using the latest wpDataTables 6.3.2 along with the latest Master Details 1.3.7?

    We are unable to reproduce this issue, but maybe you have something specific we did not try yet.

     We would like to check if it is a bug on our end or if it might be an isolated issue on your Site.


    Would it be possible if you could please record your screen and try to make another Table to reproduce the same issue and the same steps, so we can see how the issue happens on your table/setup?


    Then we can try to repeat the same steps and reproduce it, maybe we are not doing everything the same when we try.


    If the Video gets too large, upload it to weTransfer or GoogleDrive and send me a download link.

    Also, if the video shows any sensitive data, please make sure to mark the reply as PRIVATE, then only we can see it.

    Thank you.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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