Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
when we book appts
The customers account shows them as an hour earlier
example is
Tuesday coming at 4:45 with Maya - client called Ellie for Russian lash infill
Her online account shows 3:45
we changed her appt to 3:45 and her customer account changed to 2:45
when does the new update come out?
we don’t like to manually uninstall and reinstall as last time we lost our system for 3 days
It's the "new" account panel version for me - It does not apply the timezone correctly (only when using the panel timezone switcher!!). Please see images attached. Switch to "old" version of the panel in the meanwhile!
Attached files: Screenshot 2024-04-30 at 06.27.49.png
Screenshot 2024-04-30 at 06.24.23.png
Hello again Francesca,
You do not need to manually update if you enabled automatic update settings in WordPress plugins section. And in case you do this issue is not related to Amelia in that case. Amelia is updated manually or automatically in a matter of seconds so if you experience any issues that last for days this due to some other issues on your site or with hosting provider not with Amelia. As for update it should be soon but we do not have the exact eta since we have national and religious holidays from 1 May to 6 May. But it should be soon.
Now, Samuel,
You have older version of panel but when you have some question or issues please open your own ticket we do not want to disturb other users since they will get your question as well as our reply.
Hope you understand.
Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic
[email protected]
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