We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am using Zapier to connect Amelia, woo-commerce and HubSpot
When a customer sets or updates an appointment date, I want to be able to send that value from Amelia/woocommerce to Hubspot to start a sequence in Hubspot to email the customer before the last date of their appointments to sign up again
I do this manually by exporting customer data weekly, which is time-consuming. The data is available; I want to select and change it as it is changed.
Hello Matthew,
Thanks for reaching out to us.
I'm not sure if i understand the request correctly, but maybe you can use this hook. If it is not the case, can you please provide more details so we can assist further?
Kind Regards,
Stefan Petrov
[email protected]
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All i need is to find the right column in the appointments table so i can pass it to hubspot via zapier
Hello Matthew,
Let me double check with the developers and i will get back to you as soon as possible.
Thank you for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
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Hello Matthew,
Just to provide an update, i will forward the information as soon as i have it from developers. Thank you very much for your understanding and patience.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello Matthew,
The appointment date and time are in the appointment object, under bookingStart
In the 'booking rescheduled' webhook, this value will be the new date and time.
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables